Welcome to our Privacy Policy page!

This page has been updated on January 1st, 2023

1. Who we are

We are Shoulderpod S.L, a family-owned small company from Barcelona – Spain.

We process your personal data as “controller”. This means that we are responsible for how we process and protect your data. You can find us at C/. Francoli, 26 – Local 2, 08006 Barcelona, Spain, or you can contact us by email at info@shoulderpod.com.

In order to comply with the provisions of the Spanish Law on the Protection of Personal Data, we inform you that the personal data furnished will be stored in a personal data file, which is registered in the General Register of the Data Protection Agency, owned by SHOULDERPOD®. The personal information collected will not be shared, sold or made public to third parties without your consent, except for trusted third parties who assist us in operating our website or our online store, conducting our business or shipping your orders.

2. What information we collect

We collect information from you when you subscribe to our Newsletter, to our Club, when you contact us personally by email or when you buy through our online store. We also collect anonymous information when you browse our website (please find more information below).

3. What do we use your information for

The compilation and storage of your personal data is carried out in compliance with the provisions of the regulations in force on the Protection of Data of a Personal Nature, being used exclusively for the purposes established:

• To answer your questions when you contact us through our website

• To process transactions through our associated payment services and to ship your orders

• To keep you updated about the status of your orders or subscriptions.

• To personalize your browsing experience.

• To send you relevant information about our products or services. When you authorize it or when you subscribe to our Club or Newsletter, the email address you provide when processing your order may be included in our newsletter list.

4. How can you modify or delete your information

You may, at any time and free of charge, exercise your rights of access, rectification, cancellation and opposition to the handling of your personal data by sending a written communication to any of our contact details.

If at any time you would like to unsubscribe from receiving future emails or Newsletters, we include a clear “unsubscribe” button at the end of each email.

5. Anonymous surfing through this website

The information obtained by SHOULDERPOD® during the User’s surfing on this web site is totally anonymous, and in no circumstances can it be associated to any specific or identified User.

SHOULDERPOD® obtains only the following information about the Users of this web site:

• The domain name of the supplier (ISP) which gives access to the Internet. For example, a User of supplier XXX will only be identified by the domain xxx.yyy. This helps us draw up statistics on the countries and servers that visit this web site most often.

• The date and time of access to this web site. This data lets us predict the times of greatest traffic and make the technical adjustments required to prevent problems of saturation at peak hours.

• The Internet address from which the link pointing to this web site originated. Thanks to this information, we can assess the effectiveness of the banners and links that point to our Server, to strengthen those that offer the best results.

• The number of daily visitors to each section. This tells us which areas are most successful and allows us to increase and improve their content, so that our Users obtain a more satisfactory result.

6. Cookies

Our Cookies Policy is detailed in an independent page can be found here.

7. Security

The security of your Personal Information is extremely important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Changes to this Privacy Policy

This Privacy Policy is effective as of the date shown at the top of this page and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and we kindly suggest you check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

For any additional information regarding our Privacy Policy, as well as for checking your personal data, updating it or removing it from our database, please contact us here.