Returns
Welcome to our Returns page!
If for any reason you are not satisfied with any of the products you have received, you may return them within 14 days of the original purchase date according to the instructions and conditions listed below.
1. Please contact us using the form at the end of this page to inform us about your return, so we can ensure everything runs smoothly.
2. Returns only apply to E.U. countries.
3. All products returned must be unworn, unused, in the original condition and packaging, and should include all original tags attached.
4. Please include a copy of your Order or Invoice inside the package so we can identify your order.
5. Refunds will only be issued for the purchase price of the item(s) and will not include any shipping or handling fees.
6. Returned items must be shipped back to the following address at the customer's expense.
Shoulderpod S.L.
Francolí, 26 – Local 2
08006 Barcelona
Spain
7. Refunds will be issued using the original payment method once the items have been received and inspected.